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Adult Telephone Protocols

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Allied Health Professions
Wednesday, April 2, 2014

Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012

Author: David A. Thompson MD. FACEP | Language: English | ISBN: 1581107439 | Format: PDF, EPUB

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Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012
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Review

Doody's 5-STAR Review!

"This is a very useful book and one that can be highly valuable in documenting what is actually said during a telephone call between a patient and a physician's office."

Vincent F. Carr, DO, MSA, FACC, FACP (Uniformed Services University of the Health Sciences)
Doody's Book Review

About the Author

David A. Thompson, MD, FACEP, is a faculty attending in the Northwestern Memorial Hospital Emergency Department, Chicago, Il. He is board certified in internal and emergency medicine. Starting in 1999, Dr. Thompson began to work collaboratively with Barton Schmitt, MD, FAAP, to improve telephone triage. Since then, Dr. Thompson has authored a comprehensive set of adult telephone triage protocols used extensively in medical call centers and physician offices in the United States, Canada, and other countries.

He has developed databases and educational tools to promote benchmarking an quality improvements for medical call centers and emergency departments. Dr. Thompson lectures on telephone triage, physician documentation and coding, quality improvement, and patient satisfaction. He also serves as chief information officer for ECI Healthcare Partners, Inc, providing strategic guidance and leadership for technology initiatives.

Download latest books on mediafire and other links compilation Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012
  • Spiral-bound: 450 pages
  • Publisher: American Academy of Pediatrics; 3 Spi New edition (November 11, 2012)
  • Language: English
  • ISBN-10: 1581107439
  • ISBN-13: 978-1581107432
  • Product Dimensions: 10.9 x 9.4 x 1.2 inches
  • Shipping Weight: 3.6 pounds (View shipping rates and policies)
  • Amazon Best Sellers Rank: #74,726 in Books (See Top 100 in Books)
    • #23 in Books > Medical Books > Nursing > Emergency
    • #25 in Books > Textbooks > Medicine & Health Sciences > Nursing > Clinical > Emergency
    • #34 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Practice Management & Reimbursement

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